What are the shipping- and handling costs to my country?
If you find a product of your liking, please fill in the enquiry form with your full address so that we can give you a quote for shipping and handling costs.
Archives: FAQs
How do I order something from your webshop?
On the right side of webpage of the article you are interested in, you will find an enquiry form. Please fill in this form with your full address. We will contact you as soon as possible!
Can I reserve an item in your shop?
We can hold an item for 24 hours. Please contact the shop in advance.
What kind of payment do you accept in your store?
In our physical store we accept; PIN (Maestro/VPAY) , Mastercard, Visa, American Express, Apple Pay, Google Pay and cash.
What are the opening times of your shop?
Please see our contact page.
Are your items from the online webshop present in your shop in Amsterdam?
Not all items you find on our website are present at our shop in Amsterdam. To be sure that the object of your interest is available in our shop, please send us an email in advance.
What is the address of your shop in Amsterdam?
Please see our contact page.
I have some (Japanese) antique(s). Do you also buy from private collections?
We only buy Japanese items from private collections if we believe they are very special. We do not give valuations and do not do Japanese translations. Please keep in mind that we are a seller of Japanese antiques seller and not an auction house or appraisal company. If you are looking for a professional taxation, … Continued
In your store in Amsterdam you have kimono’s but I can’t find them in your webshop. Can I buy them online?
Our kimono’s are only available in our physical store in Amsterdam.
Are all your items Japanese?
Most of our products are authentic Japanese items, as we buy directly in Japan about twice a year. A few of our items do not originate from Japan, these items are specified in the separate category “Chinese and other Asian objects”.