Shipping and handling
We, vanhiertottokio.com and japaneseantiquestore.com, will ship your purchase free of charge unless otherwise is mentioned.
In case the shipping charges are not included we will inform you about the additional packing, transport and insurance charges.
For deliveries outside the European Union we ship under the DAP (Delivery at Place) incoterm.
Under DAP terms, we arrange transport from door till door. The additional import duties, taxes and custom clearance are the responsibility for the buyer.
Sometimes exceptional packing is required by the local government. Then these charges will be added in the price offer.
(for example, some countries require special certified wood for crating)
We have many years of experience with shipping and handling precious objects all over the world. We use shipping companies like FedEx, UPS and others, so you can be sure we will quote you the best shipping price and your purchases will be handled and packed with the upmost care.
See our FAQ page for more information about shipping and handling.